Process

Redesign in progress... I designed the below infographic almost 10 years ago but after 3 years now experimenting with AI tools, I'm working on exciting updates for this section.

I typically partner with teams to help frame problems, learn from end users, and ship solutions with more confidence.

My ideal end-to-end process includes talking to end-users about the problem, exploring various solutions (existing/competitor, gen AI solutions, and more), eventually testing with real users, all the way through pushing code releases.

After 3 years now experimenting with AI tools, I continue to use them daily for brainstorming. From Figma Make, and ChatGPT, to Claude, Claude Code, and Cursor - I find that AI design tools can be very inspiring but rarely meet the mark for finished user-centered and market ready solutions.

Depending on the project, different design steps can be helpful but ultimately I spend most of my time designing in Figma with newer building blocks growing in Cursor AI.